Automatic Cat Fountain - Pet Marvel
Return and Refund Policy
PETLIKING.com concentrates on offering superior quality pet products for every pet and pet parent.
If Petliking Selections didn’t meet your expectation, we will offer our customers a 30-Day Return Guarantee from purchase date.
Order Cancellation:
- Petliking.com accepts an order cancellation before the product is shipped.
- If the order is canceled you will get a full refund immediately.
- We cannot cancel the order if the product is already shipped out.
- If your order has shipped, we will refund your payment as soon as we have received and inspected the item(s) back from you. After it is approved, we will process refunds within 14 business days.
30-Day Money-Back Guarantee:
Undamaged and Unused products may be returned for a refund within 30 days from the order date.
- Returns must include all accessories and original packaging materials.
- Returns may be rejected if the product does not meet the above requirements.
- For any special cases, please send us a message to service@petliking.com with your order number and detail of your conserns , our customer service team will help without hesitation.
Others:
- Products with non-returnable marks and free gifts cannot be returned.
- We do not accept returned items that have been sent back without proper returns requests.
- For orders outside of the US, please refer to Shipping Policy > Multi-Region Shipping.
Get a return shipping label:
- Please email to service@petliking.com for a return. We will issue a return shipping label to you.
- If it is a no-reason return and there is no problem with the received product, a return shipping fee varying from $19.99 to $60 will be deducted from your refund. The specific fee is subject to communication.
- ALL RETURNS MUST BE SHIPPED TO PETLIKING.COM'S RETURN ADDRESS.
PETS DRINK MORE
Running water attracts your cat to drink more. Fully hydrated cats are less likely to catch diseases. A continuous circulation of water in this fountain prevents bacteria from growing as well.
APP EMBED
Keep track of water volume at instant, and remotely control its on or off. Sending you filter replacement and cleaning notification, so you always know when.
WIRELESS PUMP
Detachable and replaceable wireless pump introduces an extra set of safety and longer service life.
TRIPLE LAYER FILTRATION
3-layer filtration filters out heavy metal, hair, foreign object and more, providing a fresher water.
NO WET CHIN
Arc-shaped container avoids water splashing to the face or chin.
EASY ASSEMBLY
All detachable and washable parts within the inner barrel, easy to be disassembled and assembled for cleaning, filter replacement and water refilling.
ONE BUTTON CONTROL
Easy to use for everyone with single button control.
LIFTS TO CLEAN
Each component can be disassembled quickly and washed.
PULL-UP HANDLE
Easier to lift the fountain's top and refill.
78OZ CAPACITY
Over a week of volume for a one cat family.
ULTRA-QUIET
Not even the sound of running water.
SWIMMING POOL DESIGN
Top water storage space for the impatient kitty.
FAQ
1. CAN MY DOG USE IT?
For a small breed dog, yes.
2. IS THE WATER FOUNTAIN SAFE?
Yes, water and electricity separated in built in
3. HOW LONG DO I NEED TO CHANGE THE FILTER?
We recommend changing the filter once a month.
4. WHEN SHOULD I REFILL THE WATER?
You should refill the water when the red light is on or the app sends you notification.
5. HOW TO CHANGE THE FILTER?
Just pull up on the rubber tab and you can replace it easily.
6. MY CAT SEEMS TO BE INTIMIDATED BY THE WATER FOUNTAIN. WHAT CAN I DO?
You could turn off the water pump and encourage her to use the fountain as a regular water bowl at first.