Automatic Cat Litter Box - Pet Marvel
Return and Refund Policy
PETLIKING.com concentrates on offering superior quality pet products for every pet and pet parent.
If Petliking Selections didn’t meet your expectation, we will offer our customers a 30-Day Return Guarantee from purchase date.
Order Cancellation:
- Petliking.com accepts an order cancellation before the product is shipped.
- If the order is canceled you will get a full refund immediately.
- We cannot cancel the order if the product is already shipped out.
- If your order has shipped, we will refund your payment as soon as we have received and inspected the item(s) back from you. After it is approved, we will process refunds within 14 business days.
30-Day Money-Back Guarantee:
Undamaged and Unused products may be returned for a refund within 30 days from the order date.
- Returns must include all accessories and original packaging materials.
- Returns may be rejected if the product does not meet the above requirements.
- For any special cases, please send us a message to service@petliking.com with your order number and detail of your conserns , our customer service team will help without hesitation.
Others:
- Products with non-returnable marks and free gifts cannot be returned.
- We do not accept returned items that have been sent back without proper returns requests.
- For orders outside of the US, please refer to Shipping Policy > Multi-Region Shipping.
Get a return shipping label:
- Please email to service@petliking.com for a return. We will issue a return shipping label to you.
- If it is a no-reason return and there is no problem with the received product, a return shipping fee varying from $19.99 to $60 will be deducted from your refund. The specific fee is subject to communication.
- ALL RETURNS MUST BE SHIPPED TO PETLIKING.COM'S RETURN ADDRESS.
SCOOP FOR YOU
As the cat leave, the self-cleaning litter cube automatically rotates, sifts the litter and collects the trash in the bottom drawer bin. The trash bag only needs to be changed once a week for a one cat family. Give cats a clean habitat all the time.
MULTI-SENSORS SAFEKEEPING
Gravity sensors and light eyes act as a dual safety measure that inhibits operation when the cat is present. With the help of extra infrared sensors, it immediately stops when the cat is detected entering the doorway.
KEEP YOU IN THE LOOP
STATUS CHECKING ANYTIME
Learn more about your cat’s health by looking at the data on the app.
CONTROL FROM EVERYWHERE
When you are away, you can simply track the usage of the litter box on the smart app.
SET-AND-FORGET
Connects in a few minutes. 2.4GHz WiFi ONLY. 5GHz Not Supported.
KEEP YOUR HOME FRESH-SMELLING
A small yet powerful ozone air purifier can automatically reduce odor.
LARGE INNER SPACE
Easy to make U-turn or lay down inside.
RUNNING IN SILENCE
55 dB of noise as quiet as a conversation.
BREATHING HOLES
Air ventilation ensured by breathing holes on the top.
EASY-TO-CLEAN DRAWER
Simply remove the waste bag and replace a new one.
OLED TOUCHSCREEN
A stylish touch panel on top, displays status and instructions for interactions.
PORTABLE HANDLE
Makes it simple to move the litter cube as needed.
PRODUCT SPECIFICATIONS
FAQ
1. HOW CAN I HELP MY CAT TRANSITION SMOOTHLY FROM USING A REGULAR LITTER BOX TO AN AUTOMATIC LITTER BOX?
- Place the automatic litter box in the original location of the regular litter box. You can have both boxes set up together at first.
- Take a small amount of USED litter from the regular litter box and add it into the clean litter of the automatic one. This will make the scent more familiar to your cat.
- Keep the automatic litter box switched off initially until your cat is already using it, to avoid startling them with too much motion and sound at first.
- You can sprinkle some catnip or cat treats around the new litter box to attract and encourage your cat to investigate.
- If your cat gets spooked easily by noise, consider lowering rotation speed using the remote control at first so they can get used to the environment.
- Be patient and give your cat enough time to get accustomed to the transition. Do not force them.
- Once your cat can use the automatic litter box smoothly, gradually remove and eventually eliminate the old regular litter box.
2. HOW MUCH CAT LITTER SHOULD I ADD?
- Please add cat litter to the MAX line which is located at the top of the cat litter silica holder. ( Taking tofu cat litter as an example, it needs about 6 lb.)
- A low level of cat litter will increase the likelihood of the drum sticking to the wall.
- A high level of cat litter will cause cat litter to overflow during scooping.
3. WIEGHING AND CALIBRATION
- Step1: Power up the machine and wait for the reset to be completed.
- Step 2: Add sand to the MAX line.
- Step 3: Execute the shovel, after the shovel is finished the weighing calibration to complete after the scoop is finished.
4. HOW TO CLEANING THE PRODUCT?
- Step 1: Perform a bin clean (failure to perform this operation risks damaging the equipment)
- Step 2: Cut off the power supply
- Step 3: Open the back cover and remove the drum (lift the drum slightly upwards when removing it, and then close the back cover.)
- Step 4: Rinse the drum and wipe the drum until there is no residual water.
- Step 5: Open the back cover and put the drum back on (lift the drum upwards slightly when putting it back on), close the back cover.
- Stpe 6: Switch on the power and the unit will automatically reset.
5. HOW LONG IS THE WARRANTY?
1 year from the date of purchase.
6. CAN KITTENS USE THIS AUTOMATIC LITTER BOX?
It is suitable for cats over 6 months old and sizes between 4.4 lb and 17.6 lb.
7. DOES THE AUTOMATIC LITTER BOX REQUIRE SPECIAL LITTER?
The automatic litter box does not require special litter or proprietary consumables like other self-cleaning litter boxes. In fact, it works well with almost any clumping or scoop-able litter. Litter beads and crystals that are small enough to pass through the screen will also work in this automatic litter box. Alternative, plant-based litters may also work, but these tend to form looser clumps that can cause condensation in the waste drawer. The automatic litter box is not compatible with litters that are strictly absorbent, non-clumping, loose-clumping, newspaper-based, or wood-based pellets. We suggest all-natural premium cat litter for the automatic litter box.
8. CAN I USE ANY TYPE OF BAG IN THE WASTE DRAWER?
Yes, you can use any bag that fits in the waste drawer.
9. ERROR E1-E15 INDICATORS
E1: Weight Sensor Anomaly
E2: Infrared Pyroelectirc
Sensor Interface Anomaly
E3: Infrared Pyroelectric
Sensor Anomaly
E4: Bottom Full Receiving
Ophtalmic Sensing Interface Anomaly
E5: Bottom Receiving
Ophthalmic Sensing Anomaly
E6: Foreign Body in the
Bottom Receiving Photo Eye
E9: Abnormal Back Cover
Saftey Switch Interface
E10: Hall Magnetic
Induction Interface Anomaly
E11: All Hall Anomalies
E12: Discharge Hall
Anomarly
E13: Reset Hall Anomaly
E14: Motor Interface
Abnormalities/Adapter Abnormalities
E15: Motor Blocking