Magic Clean Plus Pet Water Fountain - Petfamily
Return and Refund Policy
PETLIKING.com concentrates on offering superior quality pet products for every pet and pet parent.
If Petliking Selections didn’t meet your expectation, we will offer our customers a 30-Day Return Guarantee from purchase date.
Order Cancellation:
- Petliking.com accepts an order cancellation before the product is shipped.
- If the order is canceled you will get a full refund immediately.
- We cannot cancel the order if the product is already shipped out.
- If your order has shipped, we will refund your payment as soon as we have received and inspected the item(s) back from you. After it is approved, we will process refunds within 14 business days.
30-Day Money-Back Guarantee:
Undamaged and Unused products may be returned for a refund within 30 days from the order date.
- Returns must include all accessories and original packaging materials.
- Returns may be rejected if the product does not meet the above requirements.
- For any special cases, please send us a message to service@petliking.com with your order number and detail of your conserns , our customer service team will help without hesitation.
Others:
- Products with non-returnable marks and free gifts cannot be returned.
- We do not accept returned items that have been sent back without proper returns requests.
- For orders outside of the US, please refer to Shipping Policy > Multi-Region Shipping.
Get a return shipping label:
- Please email to service@petliking.com for a return. We will issue a return shipping label to you.
- If it is a no-reason return and there is no problem with the received product, a return shipping fee varying from $19.99 to $60 will be deducted from your refund. The specific fee is subject to communication.
- ALL RETURNS MUST BE SHIPPED TO PETLIKING.COM'S RETURN ADDRESS.
ENSURE CLEAN AND FRESH WATER FOR UP TO 30 DAYS
- Three filteration modules - Filter A and B, with a built-in UV light wireless pump
- Continuous Loop Sterilization Techniques - 7 x 24 purifying system
Five-layer Filter A
The five-layer filter A effectively blocks hair and impurities, while also softening the water quality.
Wireless Pump with UV light
The wireless pump is powerful and effective in preventing electric shocks, while also featuring a built-in UV sterilization module that provides continuous sterilization for 24 hours.
Activated Carbon Filter B
The microporous adsorption effect of the activated carbon filter B not only effectively removes small impurities, but also improves the taste of the water quality.
Dynamic Water Flowing Design
Cats can see moving objects better than still ones, so flowing water helps cats find it more easily. Running water is usually cooler and more oxygenated than sitting water, making it more acceptable to cats.
Inductive Power Supply
The inductive power base ensures the wireless pump work efficiently. Compared with storage power supply, it provides enough power to make the filtration system run.
Minimumlistic User Interface
One click button, easy to operate. Different indicators remind you filters replacement, and water level warning.
Stimulating Tide Wave
Stimulating Tide Wave drives fur and impurity from the tray to the next layer.
Ice Blue Night Light
Make pets or pets owner to locate the water fountain in a dark environment.
2.5L Large Water Capacity
The 2.5L water tank reduce . The transparent window makes it easy to monitor the pet's overall water consumption.
2 Available Color Options
White color and Mint color, either of them can easily match your home's decor style.
All About Petfamily Magic Clean Plus Pet Water Purifier
FAQ
Does the fountain hold enough water for my pets?
- The fountain is 2.5 L and large enough for your pets.
Is this a battery operated fountain?
- It is not battery-powered. It needs to be plugged into an electrical outlet to operate.
- Battery power is far inferior to direct current power in providing sufficient driving force. A good power driver can provide ample energy to the entire purification system.
How often do I need to change the filter?
- The filters can last 4~8 weeks depending on usage and water conditions, while most other pet fountain filters only last 2~4 weeks.
- This water fountain has a triple purification module. Each filter set includes Filter A, Filter B, and a wireless sterilization pump.
- For a single cat's use, each filter set can last 2 months.
- During daily use, you can also take out the filter cartridge set and rinse it with clean water. This can help extend the filter lifespan.
Do you also sale the fillters?
Yes - click here to get filters.
Is the fountain quiet when in operation?
- New generation of CNC silent water pump reduces noise which can startle pets or bothering pet parents.
- The operation noise is under 35 dB.
Is the fountain easy to clean and maintain?
- The split design allows users to disassemble it and clean them in water easily.
What material is the fountain made from?
- The drinking tray and water tank is food grade.
- The fountain is made from high quality ABS.
Does it have adjustable water flow levels?
- No - currently water flow level is specially designed to reduce the sound of water falling.